Tenants are the key to owning a successful rental property.
Finding tenants is easy; finding great tenants that take care of your property
is hard. Once you land the perfect tenant it is important to keep a positive
relationship with them. The more appreciated by and connected to the landlord
they feel, the better they will take care of the property and the longer they
will stay. To keep a great tenant, be sure to do these things:
1.
Communicate – Be clear with your tenant. The
particulars of your property, the rent price and due date as well as any
special items that you expect from them should be stated up front. Once the
client is in the home, speak with them once a month to check in on your
property.
2.
Be Available – Not every claim a tenant makes
deserves immediate attention, but bear in mind we are talking about keeping great tenants. Great tenants won’t (normally)
be wasting your time. When something goes wrong, the tenants need to be able to
reach you. You can’t expect them to take care of major problems themselves – it
is your home after all. Many times
tenants simply want to be heard and know that you are aware of the situation.
3.
Keep Up With Maintenance – Your tenant will leave if
everything is broken. Inspire your tenant to have pride in the property (and
therefore take care of it) by making sure everything stays in tip-top shape.
4.
Respect Their Privacy – Yes, it is your house, but you’re
allowing a family to make it their home. Do your best to never come un-announced.
You need to trust them, and they will trust you. You need to find new tenants
if you can’t trust them.
5.
Be a Human – Show appreciation for your tenants.
Think about sending a card on Christmas or on their birthday. Be approachable
and get to know them a little. In other words, be a human being.
By investing a little, you can keep great tenants in your
home. That allows you to make more money and protect your investment. If you
chose to do it on your own, you’re limited to a finite number of properties.
However, when you work with Provident, we can help you do all of these items on
a large scale that helps you build your property portfolio.